Shopping

Customers outside of South Africa click here.

All you need to do is click on the price of the GPS you want, and the system will guide you through the purchasing steps. Customers are safe when they use our protected Payment portal for credit card, cash, cheque or internet transfer payments.

For those customers wanting a more personalised service, call Basil on 012 661 0869 to make arrangements to see the various units on display in our showroom, and receive the best of service.

We sincerely want our customers to be satisfied with their shopping experience. If you have any comments about how we can improve please feel free to contact us.

Order Processing

The following procedure is followed when we receive a credit card order from a customer.

• An authorised order is processed and notification is sent to the customer by email.
• Once the funds become available in our account, we will ship the goods.

The following procedure is followed when we receive a cash or cheque deposit order from a customer.

• We will confirm the order with the customer telephonically or by email.
• Once the funds become available in our account, we will ship the goods.

Bank Details

When paying by internet bank transfer, cash or cheque, click on the price of the item you require. Once you have registered or logged-in, click the "Pay Now (ITF, Cash, Cheque)" button. A purchase order with your basket and our banking details will appear, that you can print-out for your convenience. Or just call us for the information.

Shop Policies for Customers Outside of South Africa

All customers outside of South Africa are requested to contact us for orders. We prefer TT in advance, and will not accept credit card payments for international orders. You are also expected to use your own courier service to collect the goods from our premises.

Shipping

All orders received will be shipped by overnight courier. We will advise you by e-mail of your tracking number.

Warranty

All GARMIN products (excluding software) carry a full 12 month warranty on workmanship as given and worded by GARMIN. Please retain your invoice as proof of payment - in the event of a warranty claim - we will require it.

Unfortunately we cannot accept ANY returns on ANY software, downloaded or purchased on CD. This includes e-maps, data, or any other software. This is because the software is locked to your GPS and thus becomes unusable to anyone else.

On-line Security

We did our homework and have selected iVeri from Nedbank as our payment security partner to handle all security issues during your shopping experience at Techshop through the highly secure iVeri payment store system.

At Techshop, your details are kept off of the Internet, on a secured database at iVeri directly. The data itself is even encrypted so that given the highly unlikely event that a hacker would be able to somehow access this database, the data would be useless to him as it would all be scrambled in a way that only iVeri payment and the banks can interpret.

The following points demonstrate the measures taken by iVeri for Techshop to ensure your security at all times above and beyond the already secure standard SSL encryption:

1. All merchants trading in iVeri, including Techshop, are approved by iVeri and are businesses that you can trust.
2 . Techshop's iVeri payment store has been approved by the banks.
3 . Techshop never keep your credit card details. Your details are sent to the bank by iVeri for authorisation in highly encrypted format. Techshop receives authorisation from the bank and not any of your credit card details.
4 . Security is also ensured on payment sites bearing SSL certificates. iVeri uses the VeriSign Trust Network certificate authority to secure all transactions via SSL with RC4 128 bit encryption.

How do hackers claim to be able to access credit card numbers?

Any unscrupulous individual can obtain your credit card details via traditional means if you are not careful; criminals often pose as a representative of a reputable company over the phone and obtain your credit card details from you directly or simply by rummaging through rubbish bins for credit card receipts. It’s as simple as that.

Hackers, however, obtain credit card details by hacking or "cracking" into sites of companies that have not taken basic security precautions in storing your credit card information. The reported cases of hackers accessing credit card details have been from sites keeping credit card details in an unsecured database accessible via the Internet, often with the credit card information stored as plain text instead of encrypted.

Both Visa and MasterCard confirm there has been no instance of encrypted data being intercepted on the Internet, successfully decrypted and used to commit fraud.

Hackers can also use spyware on a customer's computer to obtain credit card information. It is the customer's responsibility to ensure that their computer is protected from viruses and other spyware. The minimum requirement would be an industry standard anti-spywear software program loaded onto the customer's computer*.

Who is liable?

You are not liable for fraud. Remember, should an unauthorised charge be made to your Visa or MasterCard credit card, you are not liable for this charge. Please consult your bank for more details on Visa and MasterCard’s policies on fraudulent transactions.

How do I know it's safe to submit my payment details?

First of all, know who you are doing business with. Make sure the site advertises their contacting details including telephone numbers and other means apart from e-mail in order to contact or even visit them. There are unscrupulous merchants on the Internet, just as there are in the traditional world.

Secondly, ensure that you are using a secure SSL encrypted connection to the Internet. When payment is made the "Address" should begin with "https://" instead of "http://" The extra "s" means that you are using a secure connection. SSL encryption scrambles your credit card details during transmission over the Internet and prevents it from being read by "hackers." There has not been one single report of hackers intercepting encrypted data, decrypting it and using it to commit credit card fraud.

Also make sure that the address you see is that of a service provider or business that you trust.

Still concerned?

Contact iVeri at to find out more how they protect you when you purchase through Techshop! Should you have any questions on hacking, online shopping security or Internet fraud, please do not hesitate to contact us or visit one of the following sites:

Visa Card’s section on Internet Shopping

MasterCard’s section on Internet Shopping:

*All policies outlined above are for the protection of the customer as well as Techshop. Techshop cannot be held responsible for customer negligence or damage caused by malicious web activity.

Please read our Terms and Conditions for more information.