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HELP

 

What is it that you would like help on?


I need to choose the right GPS.


Click here to get you started and enjoying the experience of owning a mind-blowing piece of equipment; a GPS.

I want to speak to someone about GPS.


Tel +27 (0)12 661 0869 during weekdays from 08h30 to 16h30
Fax +27 (0)12 661 5695
e-mail We promise to reply within 48 hours of receiving your email during weekdays (except holidays).

I want to find out what the payment options are.


We accept credit card, cash, cheque or internet transfer payments. All you need to do is click on the price of the GPS you want, and the system will guide you through the purchasing steps. To find out more about the payment procedure, click here.

Is online shopping safe?


We did our homework and have selected iVeri from Nedbank as our payment security partner to handle all security issues during your shopping experience at Techshop through the highly secure iVeri payment store system.At Techshop, your details are kept off of the Internet, on a secured database at iVeri directly. The data itself is even encrypted so that given the highly unlikely event that a hacker would be able to somehow access this database, the data would be useless to him as it would all be scrambled in a way that only iVeri payment and the banks can interpret. For more information about Techshop's transaction security measures click here.

I need to know where my parcel is.


We will advise you by e-mail of your tracking number by email or SMS. Please contact us with any concerns.

My GPS does not work, what do I do?


If you did not purchase your Garmin from Techshop then please call 011 251 9999 for support.

All GARMIN products (excluding software) carry a full 12 month guarantee as given and worded by GARMIN. Please retain your invoice as proof of payment - in the event of a guarantee claim - we will require it. Unfortunately we cannot accept ANY returns on ANY software, downloaded or purchased on CD, DVD or memory card. This includes e-maps, data, or any other software. This is because the software is locked to your GPS and thus becomes unusable to anyone else. Please contact us concerning warranty issues.




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